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The Consumer Direct Helpline is Great!
August 2005
Complaining when warranted can pay real dividends. But to do so successfully you've got to use common sense and above all talk to the right people, so the new government sponsored Consumer Direct Helpline is a real bonus.
The Consumer Direct Helpline - Tel: 08454 04 05 06
This is a new and free service that has been successfully piloted in certain areas of the country. It can be used to advise on all types of problems or disagreements with suppliers of goods and services - from shops and manufactures to bad builders and scam merchants. So if you've got a problem then these are the first people to call to ask for advice.
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